Clear terms for everyday requests.

About the service

Paki Naman! is a PAESmart product for local delivery and everyday requests. These draft terms cover one app. See also PAESmart’s published platform terms and conditions.

Your account

Provide accurate account and request details. Keep your credentials private and report suspected unauthorized access to support@paesmart.com.

Responsible use

Use the service lawfully. Do not submit fraudulent requests, distribute malicious software, disrupt the service, or access another person’s account. PAESmart’s platform terms describe account restrictions for misuse.

Requests, delivery, and charges

Review your requested items, delivery address, service area, and quoted charges before submitting a request. The launch terms must specify when a request is accepted and the responsibilities of PAESmart, merchants, and delivery providers.

Cancellations and refunds

Cancellation eligibility, disputed deliveries, refunds, and payment-processing rules remain to be finalized. This draft does not promise a refund amount or processing deadline.

Availability and ownership

PAESmart’s platform terms describe possible service interruptions and protect its software and branding. Contact support if a technical problem affects your request.

Privacy and closure

Read the privacy-policy draft and follow the account-deletion instructions to prepare a request.

Contact

Email support@paesmart.com and include Paki Naman! in your subject.